Policies | Cacao Fab

Terms & Conditions

By using this website, you agree to these terms. If you do not accept them, do not use our services. Our website is for users 18 years or older, as purchases require a valid payment method. You must provide accurate information at checkout. Prices, availability, and promotions may change without notice. While we process orders promptly, we are not responsible for shipping delays caused by third-party carriers.

All purchases follow our Return & Refund Policy. Orders can only be canceled before processing. Due to the perishable nature of our products, some items may not be returnable. Fraudulent transactions or unauthorized payments will result in order cancellation and possible legal action. Automated systems like bots or scrapers are not allowed. Any attempt to interfere with our website may lead to legal consequences.

All content, including text, images, and branding, belongs to Cacao Fab and is protected by Canadian copyright and trademark laws. Unauthorized use, reproduction, or modification is prohibited.

Your use of this website is also subject to our Privacy Policy, which outlines how we collect and protect your personal data under Alberta’s Personal Information Protection Act (PIPA).

Cacao Fab provides its services "as is" and does not guarantee uninterrupted access. We are not responsible for losses, damages, service disruptions, or any health-related reactions.

For assistance, contact contact@cacaofab.ca

Thank you for choosing Cacao Fab.

Privacy Policy

A LEGAL DISCLAIMER

Cacao Fab ("we," "our," or "us") values your privacy and is committed to protecting your personal information. When you visit CacaoFab.ca, we may collect personal details such as your name, email, phone number, shipping and billing addresses, and payment information when you make a purchase or sign up for our communications. We also collect non-personal information, including your IP address, browser type, and website usage data through cookies and similar technologies.

Your information is used to process orders, communicate with you about purchases and promotions, improve our website, prevent fraud, and comply with legal obligations. We do not sell or rent personal information but may share it with trusted third parties, such as payment processors for secure transactions, shipping providers for order fulfillment, and service providers for website functionality, marketing, and analytics. We may also disclose information if required by law or to protect our rights.

Cookies and tracking technologies are used to enhance user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings. We take reasonable security measures to protect your personal data, but no online system is completely secure, and we cannot guarantee absolute protection.

You may have the right to access, update, or delete your personal information and opt out of marketing emails at any time. If you have any questions or wish to exercise these rights, contact us at contact@cacaofab.ca

Our website may contain links to third-party sites, and we are not responsible for their privacy practices. We recommend reviewing their policies before sharing your data. This Privacy Policy may be updated periodically, and any changes will be posted with the updated effective date. Continued use of our website after changes are made constitutes acceptance of the revised terms.

For any concerns or inquiries, contact us at support@cacaofab.ca.

Accessibility Statement

Last Updated: February 9th, 2025

Cacao Fab is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to improve the user experience for everyone.

Our Commitment to Accessibility

We are continuously working to make CacaoFab.ca accessible by:

Designing our website to be compatible with screen readers and assistive technologies.
Ensuring text is easy to read with sufficient color contrast and resizable fonts.
Implementing keyboard navigation for users who rely on alternative input methods.
Using descriptive alt text for images and meaningful headings for better navigation.
Regularly reviewing and updating our site to address accessibility barriers.

Compliance

Our website is designed to meet WCAG 2.1 Level AA standards and includes the following accessibility adjustments:

Adjustable text size and scalable content.
Alternative text for images and non-text content.
Clear, consistent navigation and structure.
Compatibility with major assistive technologies such as screen readers.

Requests, issues and suggestions

If you encounter any accessibility issues or have suggestions for improvement, we encourage you to contact us. We are committed to making your experience on CacaoFab.ca as seamless as possible.

📧 Email: contact@cacaofab.ca